FAQ'S
Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
📍 Location & Transportation
1. Where is Yibo Hotel (Zhuhai Gongbei Port Fuhuali Store) located?
Yibo Hotel is situated on the 21st floor of Building A, Fuli Xintiandi, No. 68 Yuesheng Road, Xiangzhou District, Zhuhai, Guangdong, China. The property is centrally located in Zhuhai’s vibrant urban core, offering easy access to major attractions, business hubs, and transportation links.
Yibo Hotel is situated on the 21st floor of Building A, Fuli Xintiandi, No. 68 Yuesheng Road, Xiangzhou District, Zhuhai, Guangdong, China. The property is centrally located in Zhuhai’s vibrant urban core, offering easy access to major attractions, business hubs, and transportation links.
2. How far is the hotel from Gongbei Port (Macau border)?
The hotel is approximately a 5–10 minute walk (or 2-minute drive) from Gongbei Port, making it an ideal choice for travelers planning day trips or overnight stays in Macau.
The hotel is approximately a 5–10 minute walk (or 2-minute drive) from Gongbei Port, making it an ideal choice for travelers planning day trips or overnight stays in Macau.
3. Is the hotel close to Zhuhai Railway Station?
Yes. Zhuhai Railway Station is just a 5-minute walk away, providing convenient high-speed rail connections to Guangzhou, Shenzhen, Jiangmen, and other cities in the Greater Bay Area.
Yes. Zhuhai Railway Station is just a 5-minute walk away, providing convenient high-speed rail connections to Guangzhou, Shenzhen, Jiangmen, and other cities in the Greater Bay Area.
4. How do I get to Zhuhai Jinwan Airport from the hotel?
Zhuhai Jinwan Airport is approximately 40–50 minutes by car (around 35 km). The hotel can assist with arranging taxi services, ride-hailing pickups, or private airport transfers upon request.
Zhuhai Jinwan Airport is approximately 40–50 minutes by car (around 35 km). The hotel can assist with arranging taxi services, ride-hailing pickups, or private airport transfers upon request.
5. What attractions are within walking distance?
Guests can easily walk to Fuhuali Shopping Plaza, Zhuhai Fisher Girl Statue, Lover’s Road, coastal parks, and numerous local restaurants and cafes. The hotel’s central Xiangzhou location puts Zhuhai’s top sights within easy reach.
Guests can easily walk to Fuhuali Shopping Plaza, Zhuhai Fisher Girl Statue, Lover’s Road, coastal parks, and numerous local restaurants and cafes. The hotel’s central Xiangzhou location puts Zhuhai’s top sights within easy reach.
🛏️ Rooms & Amenities
6. What room types does Yibo Hotel offer?
The hotel features spacious rooms (41–60m²) including Deluxe Queen, Light Luxury Twin, and the signature Premier Projector Room with a 100-inch HD screen. All rooms include floor-to-ceiling windows, premium Simmons latex mattresses, smart climate control, and modern décor.
The hotel features spacious rooms (41–60m²) including Deluxe Queen, Light Luxury Twin, and the signature Premier Projector Room with a 100-inch HD screen. All rooms include floor-to-ceiling windows, premium Simmons latex mattresses, smart climate control, and modern décor.
7. Are the rooms suitable for business travelers?
Absolutely. Each room includes a dedicated workspace with ergonomic seating, multiple power outlets (including USB ports), complimentary high-speed Wi-Fi, and blackout curtains for restful sleep after long workdays.
Absolutely. Each room includes a dedicated workspace with ergonomic seating, multiple power outlets (including USB ports), complimentary high-speed Wi-Fi, and blackout curtains for restful sleep after long workdays.
8. Does the hotel have family-friendly rooms?
Yes. Twin room configurations and spacious layouts accommodate families comfortably. Extra bedding can be arranged upon request, subject to availability. Please contact the hotel in advance to confirm family arrangements.
Yes. Twin room configurations and spacious layouts accommodate families comfortably. Extra bedding can be arranged upon request, subject to availability. Please contact the hotel in advance to confirm family arrangements.
9. What in-room amenities are included?
All rooms feature complimentary high-speed Wi-Fi, air conditioning, flat-screen TV, electric kettle, bottled water, premium bath amenities, hairdryer, slippers, and daily housekeeping. Premier Projector Rooms include a 100-inch projection system for entertainment.
All rooms feature complimentary high-speed Wi-Fi, air conditioning, flat-screen TV, electric kettle, bottled water, premium bath amenities, hairdryer, slippers, and daily housekeeping. Premier Projector Rooms include a 100-inch projection system for entertainment.
10. Is the hotel suitable for guests with mobility needs?
The hotel is located on the 21st floor of a modern building with elevator access. While specific accessible room features are limited, the front desk team is happy to assist with special requests. We recommend contacting the hotel directly before arrival to discuss your needs.
The hotel is located on the 21st floor of a modern building with elevator access. While specific accessible room features are limited, the front desk team is happy to assist with special requests. We recommend contacting the hotel directly before arrival to discuss your needs.
🛎️ Services & Hospitality
11. What time is check-in and check-out?
Standard check-in time is 2:00 PM, and check-out is 12:00 PM. Express check-in/check-out services are available for added convenience. Early check-in or late check-out may be arranged subject to availability and possible additional fees.
Standard check-in time is 2:00 PM, and check-out is 12:00 PM. Express check-in/check-out services are available for added convenience. Early check-in or late check-out may be arranged subject to availability and possible additional fees.
12. Does the hotel offer luggage storage?
Yes. Complimentary luggage storage is available at the 24-hour front desk for guests before check-in or after check-out, allowing you to explore Zhuhai hands-free.
Yes. Complimentary luggage storage is available at the 24-hour front desk for guests before check-in or after check-out, allowing you to explore Zhuhai hands-free.
13. Is there a butler or concierge service?
Yes. Yibo Hotel provides personalized butler service to assist with transportation arrangements, dining reservations, tour bookings, local recommendations, and special requests—ensuring a tailored and stress-free stay.
Yes. Yibo Hotel provides personalized butler service to assist with transportation arrangements, dining reservations, tour bookings, local recommendations, and special requests—ensuring a tailored and stress-free stay.
14. Does the hotel have laundry facilities?
Yes. Self-service laundry facilities are available on-site, and professional laundry/dry-cleaning services can be arranged through the front desk (fees may apply).
Yes. Self-service laundry facilities are available on-site, and professional laundry/dry-cleaning services can be arranged through the front desk (fees may apply).
15. Is parking available for guests?
Limited parking options are available nearby within the Fuli Xintiandi complex. Electric vehicle charging stations are also accessible. We recommend confirming parking arrangements with the hotel in advance, especially during peak travel periods.
Limited parking options are available nearby within the Fuli Xintiandi complex. Electric vehicle charging stations are also accessible. We recommend confirming parking arrangements with the hotel in advance, especially during peak travel periods.
🍽️ Dining & Food Options
16. Does the hotel serve breakfast or have an on-site restaurant?
Yibo Hotel does not operate an in-house breakfast service or full restaurant. However, the surrounding Fuli Xintiandi area and Yuesheng Road offer abundant dining options, including Cantonese dim sum, seafood, hotpot, cafes, and international cuisines—all within walking distance. Food delivery services are also readily accessible with staff assistance.
Yibo Hotel does not operate an in-house breakfast service or full restaurant. However, the surrounding Fuli Xintiandi area and Yuesheng Road offer abundant dining options, including Cantonese dim sum, seafood, hotpot, cafes, and international cuisines—all within walking distance. Food delivery services are also readily accessible with staff assistance.
17. Are there convenience stores or late-night food options nearby?
Yes. Multiple 24/7 convenience stores, bakeries, and late-night eateries are located just downstairs or within a short walk, ensuring guests have easy access to snacks, beverages, and meals at any hour.
Yes. Multiple 24/7 convenience stores, bakeries, and late-night eateries are located just downstairs or within a short walk, ensuring guests have easy access to snacks, beverages, and meals at any hour.
📋 Policies & Practical Information
18. What is the hotel’s cancellation policy?
Cancellation policies vary by room rate and booking platform. Generally, flexible rates allow free cancellation up to 24–48 hours before arrival, while non-refundable rates offer discounted pricing with stricter terms. Please review your specific booking confirmation or contact the hotel directly for details.
Cancellation policies vary by room rate and booking platform. Generally, flexible rates allow free cancellation up to 24–48 hours before arrival, while non-refundable rates offer discounted pricing with stricter terms. Please review your specific booking confirmation or contact the hotel directly for details.
19. Is the hotel suitable for long-term stays?
Yes. Yibo Hotel welcomes extended-stay guests with flexible booking options, weekly housekeeping schedules, and work-optimized room features. For stays longer than one week, please contact the hotel directly to discuss customized arrangements and potential discounts.
Yes. Yibo Hotel welcomes extended-stay guests with flexible booking options, weekly housekeeping schedules, and work-optimized room features. For stays longer than one week, please contact the hotel directly to discuss customized arrangements and potential discounts.
20. What languages do the staff speak?
The front desk and service teams primarily speak Mandarin Chinese. Basic English assistance is available, and the hotel can arrange translation support for complex requests when needed. For specific language needs, we recommend notifying the hotel in advance.
The front desk and service teams primarily speak Mandarin Chinese. Basic English assistance is available, and the hotel can arrange translation support for complex requests when needed. For specific language needs, we recommend notifying the hotel in advance.